Arkansas Best Insurance Agency, Inc. Logo Arkansas Best Insurance Call Today
1-800-558-2242
Local: 501-624-8888
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About Us


About our Insurance Services Arkansas Best Insurance Agency (ABI) is the largest and oldest locally owned independent insurance agency, serving Hot Springs and surrounding areas for more than 100 years.

ABI was formerly known as Arkansas Bank and Trust Insurance Agency (ABT), founded in 1905.  Mike Lipton, CIC, and Jay Olson, CPCU, CIC, ARM, acquired ABT Agency in 1995, where they were employed at the time.  Our offices were then relocated to our current location in 2002 at 911 West Grand Avenue.  Currently we have three offices to serve our customers, with the central office in Hot Springs, a branch office in the Village Square outside Hot Springs Village and a third in Bryant.

ABI is not only one of the oldest independent insurance agencies in Arkansas, but it has also grown to be one of the largest.  ABI's commitment is to protect our customers and to help them best preserve their assets with proper insurance coverages.  Our fully automated, mulit-location offices enable us to provide you with prompt, efficient service.  Furthermore each customer works directly with highly trained, experienced and licensed representatives you can depend on.  As an independent insurance agency, "We do the SHOPPING for you" through a large number of insurance companies to find the policies and coverages to BEST meet you insurance needs.

ABI's expertise is demonstrated by its experience in handling numerous clients of all sizes, including large multi-state clients.  We are a single source for your every insurance need.  As a Trusted Choice agency, "We work for YOU."  We are dedicated to YOU, the customer, and are committed to treating you as a person, not a policy.  This commitment means ABI shall:

*Work with you to identify the personal, business, life or health insurance need that is right for you, your family or your business;

*Use our access to multiple companies to deliver those products; and

*Provide quality personal service by using our experience and multiple company relationships to customize coverage as needed, guide you through the claims process, return your phone calls and e-mails promptly, treat you with respect and courtesy and conduct our business in an ethical manner.
Main Location (Map)
Mike Lipton, CICMike Lipton, CIC - President - (Direct: 501-624-8888)
Roger Ward, CICRoger Ward, CIC - Account Executive/Vice President - (Direct: 501-624-8888)
Janet Taylor  ACSR, EISJanet Taylor ACSR, EIS - Personal Lines Manager - (Direct: 501-624-8888)
Tammy Burkhart, CICTammy Burkhart, CIC - Commercial Lines Manager - (Direct: 501-624-8888)
Jay Olson  CPCU, CIC, ARMJay Olson CPCU, CIC, ARM - Account Executive/Partner - (Direct: 501-624-8888)
Glendora Bright, CICGlendora Bright, CIC - Account Executive - (Direct: 501-624-8888)
Mark CurryMark Curry - Account Executive - (Direct: 501-624-8888)
Mindy LingoMindy Lingo - Personal Account Manager - (Direct: 501-624-8888)
Brandi BettisBrandi Bettis - Personal Account Manager - (Direct: 501-624-8888)
Mindy Hawkins, CICMindy Hawkins, CIC - Commercial Account Manager - (Direct: 501-624-8888)
Karen WalkerKaren Walker - Commercial Account Manager - (Direct: 501-624-8888)
Richard CollieRichard Collie - Health/Life Specialist - (Direct: 501-624-8888)
Nikki BaileyNikki Bailey - Automations - (Direct: 501-624-8888)
Tavia CoxTavia Cox - Assistant Commercial Account Manager - (Direct: 501-624-8888)
Bryant Office (Map)
Laura Hackney, CICLaura Hackney, CIC - Account Executive/Branch Manager - (Direct: 501-847-5546)
Cathy KeislerCathy Keisler - Account Manager - (Direct: 501-847-5546)
Hot Springs Village Office (Map)
Jason BrownJason Brown - Account Executive/Branch Manager - (Direct: 501-984-5376)
Sharon LeonardSharon Leonard - Receptionist - (Direct: 501-984-5376)
Janet EldredJanet Eldred - Personal Account Manager - (Direct: 501-984-5376)
Malvern Office (Map)
Brenda HewittBrenda Hewitt - Account Executive/Branch Manager
Hot Springs Office | 911 West Grand Avenue | Hot Springs, AR 71913 | Phone: 501-624-8888 | Fax: 501-624-8893 | Get Map
Bryant Office | 2900 Horizon Street, Suite 4 | Bryant, AR 72022 | Phone: 501-847-5546 | Fax: 507-847-8665 | Get Map
Hot Springs Village Office | 4565 North Highway 7, Suite 6 | Hot Springs Village AR 71910 | Phone: 501-984-5376 |
Fax: 501-984-6403 | Get Map
Malvern Office | Malvern AR 72104 | Phone: 501-337-8385 | Fax: 501-337-8194 | Get Map